The COMSTACK is used to store all information needed to ensure trouble-free communication between all involved partners. In case of an incident the COMSTACK is our entry point to provide the best support possible.
To verify the quality of our data, we decided to classfiy the stored requests in four different categories.
Information we need to get in contact with the people responsible for the data transfer and setup the transfer initially. These fields are usually filled by the sender of the data.
Those details make it easier to troubleshoot in case of an incident. Fields in this category are also used to classify the importance of the data transfer.
Every information we need is provided. However, responsibilities can change and sometimes informations are not updated accordingly. Requests you are responsible for should be reviewed at least every six months.
Lean back and grab a beer. Everything we need is provided and up-to-date.
In general, the sender is considered accountable for the topicality of the data stored in the COMSTACK. To reflect this responsibility, you can apply certain filters on the Overview page.